HMA VPN

This Privacy Policy explains how HMA VPN collects, uses, stores, and shares personal information.

1. Information We Collect

account information such as name and email address;
order and subscription information;
support ticket content and uploaded files;
service usage records needed to operate accounts and enforce plan limits;
technical and device information such as IP addresses, browser, and access logs.

2. How We Use Information

to create and manage your account;
to provide purchased services and plan access;
to process orders, renewals, and support requests;
to secure our systems and detect abuse;
to send account, billing, renewal, and service notifications.

3. Payments

Some payments may be processed by Paddle. Where Paddle is used, Paddle may act as merchant of record and process payment-related data according to its own legal terms and privacy documentation.

4. Sharing of Information

We do not sell your personal data. We may share information only when necessary with service providers, payment providers, infrastructure providers, legal authorities when required, or as needed to operate the service.

5. Data Retention

We retain personal information only as long as reasonably necessary for account operation, legal compliance, fraud prevention, support, dispute handling, and business records.

6. Security

We use reasonable administrative and technical measures to protect your information. However, no system is completely secure.

7. Your Rights

Depending on your location, you may have rights to request access, correction, deletion, or restriction of certain personal information.

8. Cookies and Sessions

We may use cookies, sessions, and similar technologies to keep you signed in, remember preferences, improve usability, and secure the service.

9. Third-Party Services

Our website or dashboard may rely on third-party providers for hosting, billing, analytics, communications, or support tooling.

10. Changes

We may update this Privacy Policy from time to time. Continued use of the service after changes means you accept the updated policy.

11. Contact

For privacy questions or requests, contact: admin@hmacreation.com